
‘Fireside Chat’ Marks CFPB Director’s First Appearance at Association’s
Annual Event in Washington
Washington D.C. (Sept. 25, 2019) – An unprecedented appearance by Consumer Financial Protection
Bureau director Kathy Kraninger highlighted Tuesday’s regulatory briefings at NIADA’s National Policy
Conference.
The National Independent Automobile Dealers Association’s annual trip to Washington D.C., which
opened with record attendance Monday, continues today with the Day on Capitol Hill, when more than
200 independent auto dealers and industry partners will meet with members of Congress to advocate
for the used vehicle industry and small business.
Kraninger was joined on Tuesday’s agenda by deputy assistant to the President and deputy director of
the National Economic Council Andrew Olmem and keynote speaker Lt. Col. Oliver North.
In her “fireside chat” with NIADA senior vice president Shaun Petersen, Kraninger discussed a wide
array of topics, including changes to the CFPB’s consumer complaint database and an upcoming rule
for third-party debt collectors.
She said while the CFPB will keep its controversial consumer complaint database available to the
public, there will be changes to address the concerns of the business community, including a new
landing page that includes information providing perspective to the complaints in the database.
“We’ve done a lot of outreach and had other conversations about how we can make this better,” she
said. “I believe fundamentallythat things that are made public – I can’t pull that back. I don’t think that’s
consistent with transparency or the waythe government should operate. But putting that information in
context is helpful.
”In his session, Olmem provided insight and answered questions about the Trump Administration’s
approach to economic policy, touching on topics such as jobs, over-regulation and tariffs.
North – a combat-decorated Marine who served as counter-terrorism coordinator for the National
Security Council, as well as a best-selling author, founder of a small business, holder of three U.S.
patents and author of a syndicated column – gave the audience of small business entrepreneurs
lessons on leadership, illustrated with stories from his career as a Marine and as host of Fox News
Channel’s War Stories.
Tuesday’s regulatory sessions also included an update from the Federal Trade Commission’s Nikhil
Singhvi, while Kil-Jae Hong of the National Highway Traffic Safety Administration and Tom Musick of
the National Safety Council discussed new ways of addressing vehicle recalls. In addition, Andrew
Aragon of Quorum offered ideas about how dealers can increase their political engagement in today’s
digital world.
About NIADA
The National Independent Automobile Dealers Association (NIADA) is among the nation's largest trade
associations, representing the used motor vehicle industry comprised of more than 38,000 licensed
used car dealers. Since 1946, NIADA has represented the voice and interests of used car dealers at
the federal level in Washington D.C. Coupled with its state association network across the country,
NIADA’s grass-roots framework provides a dual layer of advocacy unmatched in the used motor vehicle
industry.
For more than 70 years, NIADA has engineered programs and leveraged technology to fulfill its
mission to advance, educate and promote the independent used car dealer. NIADA members
subscribe to a strict Code of Ethics of duty, honor and integrity, and believe in the advancement of
small business in support of the free-market system. More information about NIADA programs and
educational opportunities is available at www.niada.com and www.niada.tv